All refunds that need return will be processed within 7 business days from the day of receipt of the return item.
#Neato xv21 battery full#
We take full responsibility and will send a return label to return it for a refund. In case you receive a wrong product or if the product is not compatible as described.Contact the customer service team for RMA to get it replaced. In case our products stop working within the warranty period. All our products come with one-year standard warranty.We may ask you to email a picture of the damaged package/ product received. Please contact the customer service team and we can either replace or refund as per customers requirement. An order that has already shipped needs RMA (return merchandise authorization) and can be returned within 30 days for a refund. All unshipped orders can be cancelled right away. Please contact the customer service team at +1(302)-261-5711 or email us.will pay for return shipping of replacement products to the original purchaser. An RMA number is required for any products returned to. Shipping and other costs related to return of defective products to are the responsibility of the purchaser. 80% of their rated capacity for a period of 12 months for Japanese or Korean Cells and 70% for Chinese cells from the date of shipment if used within the recommended limits. They are also guaranteed to retain approx. industry-leading warranty policy hereby certifies that all our products to meet or exceed the original equipment’s battery specifications for form, fit and excellent functionality - with a 12-month, full repair or replacement warranty for workmanship defects on all our batteries products. We guarantee top-notch quality battery products with the highest quality of plastic components, certified cells, and other required elements.Įach battery pack has also been “tested ok” throughout the manufacturing process to meet all industry-standard requirements, as well as match or outperform the original equipment’s battery specifications for form, fit and excellent workmanship. Every battery product is manufactured in strict compliance with the ISO9001 certified-plants under a state-of-the-art technology. We only specialize in the distribution of compatible premium quality battery packs. The industry-leading product warranty guarantees that all our products have been certified to meet or exceed the original industry-specified equipment’s specs - for product form, fit and functionality. NEXT BATTERIES BATTERY WARRANTY STATEMENT This is the sort of emphasis we place on Customer Service and see it as an essential ingredient to our business. So, if you are experiencing any problems with the use of any of our products, please call +1 3 and our Customer Service Team are often online to chat and offer customer support and we've made it easy to contact us through a variety of channels in case support is needed. International shipping only case by case basis.At we put a great deal of effort to make it easy for our customers, we are reputed for our sale of reliable and premium quality batteries that are guaranteed to deliver. These services offer up-to-day delivery alerts, delivery date or address changes, online package signing, delivery instructions, and more. If you received your order damaged, please contact us.Įnsure you keep all packaging materials and damaged goods before filing a claim.Īustralia Post Shipping offers services to manage all of your deliveries.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Office Catch is not responsible for any customs and taxes applied to your order. The tracking number will be active within 24 hours. You will receive a Shipment Confirmation email once your order has been dispatched containing your tracking number(s). Shipping charges for your order will be calculated and displayed at checkout. If there will be a significant delay in shipment of your order, we will contact you via email.
Please allow additional days in transit for delivery. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please see below for our Shipping Policy.Īll orders are processed within 24-48 hours and shipped within 1-7 business days.
0 kommentar(er)
